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Wednesday, June 29, 2011


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Comcast & I are at odds regarding my SSN. They refsue to talk to me via phone or online because they know my SSN better than me. I have tried to explain to them that they will not be increasing my classic basic cable by another $60. They are not willing to discuss this until I drive to another town with my SS card. Yea right. After spending hours on phone & online, that's just what I want to do. I hope to have Dish installed next week. After ten years of service & at least $12,000, thanks Comcast!Hope they move the rest of their jobs overseas & take your Comcast services with them.

Insight Customer in Louisville

@ Paul:

Will cable companies simply accept the customer defections, or will they try to differentiate their service based on things like voice quality?

Paul Templeton

@ Insight Customer in Louisville

Insight Customer in Louisville

Are cable companies resigned to accept this flight from wireline quality?

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