I have some exciting news for you today.
Many readers of this site are probably familiar with other cable providers that are transitioning their customers to an all-digital network. To date, more than 5 million homes have made the switch in order to pave the way for those companies to begin delivering DOCSIS 3.0 broadband speeds, many more HD channels and the technology of the future.
We’re announcing today that you can now add Insight to that list.
In early May, we will begin an all-digital upgrade for all our customers in Lexington, called Digital 5.10. Channels that are currently transmitted in analog will be provided in digital after this conversion. What this means is that every TV set in Lexington will need either a digital tuner or a mini digital transport adapter (DTA) in order to continue seeing your favorite channels after the digital cable upgrade. The DTA's are similar to those that were offered to customers who wanted to continue to receive their over-the-air broadcast signals after that industry transitioned to all-digital.
We’re committed to making this conversion as seamless as possible, and if you are an Insight customer in the Lexington area, keep an eye out for your mail as you’ll begin receiving information about how to determine which televisions in your home will need a DTA and how to order DTAs.
If you are an Insight customer in Lexington and your television already has a digital set-top box, that television is already prepared for the digital upgrade. However, if your television plugs directly into a coaxial cable, you likely will need to get a DTA. These are simple, easy-to-use, small set-top boxes that will be sent to customers along with very clear instructions about hooking them up. The boxes will allow you to continue to watch the same great channel lineup you have now, delivered in superior digital picture and sound quality. Plus, the adapter will return access to up to ten channels that have previously been upgraded to digital only.
Now, about how this upgrade paves the way for future technology...
After the Digital 5.10 project is complete, we will be working on our biggest upgrade ever – Digital 10.0. That upgrade will deliver around 100 HD channels, a 50 Mbps broadband service, and multi-room DVR. Those improvements will become a reality due to the bandwidth savings that an all-digital cable system creates. We’re constantly working to build a better Insight and provide our customers with the fastest broadband Internet speeds and best television viewing experience. As I have information I can share with readers about Digital 10.0, you will find it here first.
For those of you in other Insight markets, stay tuned. The Lexington digital conversion will take a number of months to complete. With our experience there under our belt, we plan to convert all other districts. That does not mean it will happen all at once, but methodically, commencing later this year and into 2011. Rest assured that we are committed to providing you with the world-class technology and, as soon as I have more details, I will be sure to let you know right here on this blog.
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