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Wednesday, July 02, 2008

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Jhade

I'm not surprised. We can balrey stream netflix at crappy quality. This is interesting though. We watch netflix (and rent things from amazon on roku) all the time, even though the quality is bad. The only times I buy things from apple are when I can't get them from either of those two, or when we were travelling in Italy, which hasn't heard of the internet yet, and we needed to download a bunch of stuff (which took HOURS to do, typically 3x the time to watch - and I don't think all of that was on our end). It the MP3 lesson, users will trade fidelity for convenience. Kind of surprised the maker of the iPod doesn't get that.

Raul

It took more than 2 months to acttavie a phone line they cancelled it all. Initially I was told an engineer will need to come down and I will have to pay a385 for it to which I refused as I was well aware that this is not required. When I was at the verge of cancelling it, I was told an engineer is not required and it can be acttavied sooner. The phone was acttavied and after couple of days while activating the broadband, they deacttavied the phone itself which they didn't have a clue about why it happened and finally it went to some call centre in India or somewhere and some technical guy advices it was a credit check failure for which they weren't able to provide any details and not letting me offer another card or payment options. AVOID LIKE THE PLAGUE. IS ROTTEN.VA:F [1.9.16_1159](from 5 votes)

Kimihiro

I joined Broadband/Telephone in April 2010. Everything was fine at my doalnowd speed of 3 meg, until December 2010. My speed came down to less than half a meg. After dozens of phone calls, emails and a few letters I was basically told that less than half a meg was Within Parameters . What a pile of bull .After reading elsewhere that every now and then deliberately slow your connection for 1 month at a time it seemed to be the only explanation. Sure enough I bit my tongue with steam coming out of my ears for 1 WHOLE month whilst my neighbour on dial-up enjoyed faster speeds. Then miraculously after 1 MONTH my internet was back to just OVER 3 meg! Proof enough of s complete don't give a stuff about their customers attitude. Unfortunately, I was/am still in an 18 Month contract with these shysters. Fortunately though, Of com has new regulations where the crap internet provider can no longer charge the full monthly fee for cancelling earlier. Just as I am calming down, just yesterday (08/03/2011) this scum bag of a company has done it again to me (less than a quarter of a meg). My dial-up is actually faster!So, just got off the phone telling them I will write a honest review on every single broadband review site on the internet! This was after requesting my MAC code! Surprisingly I have had my MAC code very quickly (within 30 minutes!) which of course leads me to suspect it will be a false/wrong code but we will see. Just used it to sign to another provider.In summary, this company are the lowest of the low, even beating Talk Talk and that takes some doing. They will NEVER admit to slowing your connection only blame YOU for either lying or your equipment suddenly becomes useless. They even blamed saying it may be a line problem, yet I rent my line from ! are responsible, NOT . My advice, stay well below s radar don't even contemplate joining this farce of a company unless you love slow speeds whenever feel like it, and then even slower customer service (Indian of course). Honestly, this company is not worth the stress and by writing this review if can save one person (even my worst enemy!) from going through the problems this ass of a company will cause you, it will be worth the effort.VA:F [1.9.16_1159](from 3 votes)

Aiko

Se o crescimento vier junto com a meroilha do servie7o e qualidade de atendimento, esta e9 uma fatima notedcia. O que me preocupa e9 que as empresas espelho ne3o decolaram (ainda) e o custo da implantae7e3o e9 alto, ente3o he1 o perigo da demanda elevada permitir que as companhias forcem os pree7os para cima.

Alberto

HI NICE... JUST WONDERING IF THIS POST IS UPDATED. I MEAN IF YOU ARE STILL SELLING THIS PREPAID BROADBAND KIT AND IF EVER YOU ARE, IS THERE ANYWAY I CAN BUY IT ONLINE? COZ I AM HERE IN CALIFORNIA AND I WANT TO GET IT FOR SOMEONE AND WHERE ARE YOU LOCATED AT EXACTLY COZ I DON'T WANT THEM TO TRAVEL FAR FOR IT AS THE PERSON I AM GIVING IT TO HAS AN ILL AND LEGALLY BLIND MOM TO TAKE CARE OF. LET ME KNOW PLS. I WOULD REALLY APPRECIATE IT IF YOU COULD EMAIL ME AT dmstuckey98@yahoo.com THANKS FOR THE TIME NICE, HAVE A GOOD DAY!

bofkentucky

It's all about properly sizing the network, the telco's simply have an advantage in their networks get to be end to end digital by default, with all the benefits it brings. Cable networks simply have to step up to the plate and aggressively decommission all their analog nets to reclaim and reallocate the bandwidth.

They need to quit fighting statewide franchising and expand just like the telco's are, those expensive vrad/bdt's have to be placed every couple of miles just like our nodes do.

Insight is better than any cable co I've dealt with when it comes to customer service, but going the extra mile (evening and weekend install crews) mean a lot to customers, and the comcast's and time warner's have to buy in as well, a good or bad quarter be damned.

David Crowell

[quote]
The reality is that customers don't choose their broadband company based on what type of wires are used. They choose their provider based on quality of their service.
[/quote]

Exactly! I don't care if it's coax, fiber, or carrier pigeon. I care about bandwidth (in both directions), usage caps, latency, reliability, customer service, and price.

I love my 10 megabit Insight service. I'd like to see higher upload speeds though. If DOCSIS 3.0 will bring that, then I'm all fo it.

ARGO

Depending on the speeds you may also need a Gigabit Ethernet card.

Journeyman

Some cable operators are already testing DOCSIS 3.0. Costs in those test markets are pretty competitive with current costs, but I don't have any idea what Insight's cost would be. It's a consumer product. I'm sure that some small businesses will use it, but its geared for home users.

One piece of bad news - you will have to get a new DOCSIS 3.0 cable modem. Current modems aren't compatible with these new speeds.

Michael A

Thats great news! The faster the better imo... but there's only one problem...... cost. How are we looking for costs? I mean, are we going to be using this service for only corporate use? Or is this going to make it into consumer hands at a LARGE cost? Lastly.. what about hardware? Will we need to upgrade our cable modems? I have a older one (about 5 years old) and am wondering if it can handle that kinda bandwidth.

Journeyman

Not sure what speeds Insight has planned for DOCSIS 3.0, but other operators are getting speeds in the 40 - 100 meg range.

Michael A.

So, if the current speeds are 10 - 20 megs... how fast are we talking after the implementation of this new super technology?

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