Michael's Insight

Friday links: a great site on high definition television for Columbus

I ran into a neat site yesterday that I thought I'd pass along to those of you in the Columbus, Ohio area. It's called HDColumbus.net, and it's basically a blog and a forum for high definition television in Central Ohio.

If you're a HD technophile like I am, sometimes you just can't get enough information about HD televisions, devices, or signals. A local users group is a great way to trade information about this ever-evolving technology.

WOW! Where's our Workforce?

A while back we were given the opportunity to hire a number of experienced customer service representatives who were looking for new positions.  Why?  Because their jobs were eliminated when their employer and our competitor -- WOW -- closed one of their local call centers.