Last month, I announced the transition of our channel lineup in Louisville to an all-digital network. At its completion, we’ll be working towards offering more than 100 HD channels, an Internet service even faster than our currently available 50 Mbps, multi-room DVR and many more advanced products. Just this week, customers throughout the area will begin receiving communications detailing the steps they need to take to make this transition a seamless one.
We’ve launched similar projects in Lexington and Northern Kentucky and those efforts are nearing completion.
In an effort to offer even more options to customers to make the transition to an all-digital service, we’re launching a “pilot project” in Louisville that will provide customers with one more digital option.
If you are a customer in the Louisville area and have a television in your home that has a built-in digital tuner, you’ll only have to perform a channel re-scan to continue receiving our basic and classic lineup.
The advantages of this approach include the fact that no extra equipment is needed, customers can use the remote that came with their TV and can continue to get local broadcast channels in HD.
Most (but not all) newer flat panel TVs have built-in digital tuners; most older TVs don't. If you’re interested in using this option and don’t know if you’re TV has a digital tuner or how to re-scan it, we’ve got a step-by-step manual at www.610upgrade.com. Carefully follow the simple "TV Check" steps for each TV to see if this option will work for you and to get your TVs ready for the change.
And if you’re TV doesn’t have a digital tuner or an Insight digital box already on it, you can still order our small, simple Mini Box which is very easy to install.
We’ve decided to launch this option as a pilot project in Louisville and at this point, we’ve made no decisions about rolling this same solution out in other districts. If it goes well in Louisville, we may look into offering the boxless option elsewhere. However, that will be a decision that would be made down the road.
I'll keep you posted as to how this goes and as I’ve mentioned, stay tuned for additional announcements in the near future concerning great new products that will roll out soon.