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It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Comments are posted immediately. I review the comments and will remove those that are not germane to the topics being discussed on the blog. Individual customer issues will be removed if posted. If you have a specific issue with your Insight service that you have been unable to resolve, feel free to contact me at michaelwillner@insightbb.com.

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Comments

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Chris Buechler

That's funny, my UVerse Internet is twice as fast upstream and 20% faster downstream than my Insight 20.0 (in actual performance, both of which get advertised speeds). Maybe Insight will catch up at some point with the long-promised 30.0.

Shane Laake

At least you get Insight 20.0. In Columbus we (Insight Customers) are stuck with RoadRunner and no ESPN3. Insight doesn't seem to care. Maybe I can get AT&T now.

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