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Why I'm doing this

It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Comments are posted immediately. I review the comments and will remove those that are not germane to the topics being discussed on the blog. Individual customer issues will be removed if posted. If you have a specific issue with your Insight service that you have been unable to resolve, feel free to contact me at michaelwillner@insightbb.com.

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ARGO

We're not missing out on anything important.

Gary Dayton

As private businesses, broadcasters and retransmitters are perfectly within their respective rights to withhold services from each other after the terms of an ending contract have been completed and prior to the signing of a new one. If these tense negotiations continue to escalate, and broadcasters continue to invoke this drastic tactic, I think they will pay a price to the public. Namely, the public isn't likely to stand by idly as their favorite programs are replaced by color bars for very long. They'll cry foul, and advertisers will take note. When ad dollars move to broadcasting companies that are more keen to negotiate calmly with respect to viewers, that will likely dampen the haste to pull programming in the midst of negotiations in the future.

Internet programming is changing the business dynamic between retransmitters and broadcasters, so negotiations are bound to get testy over the next 5 years or so. Let's have both sides remain conscious of each others concerns, but also remain conscious of the viewing public (who ultimately pays the bills). There is no need for the government to step in here and regulate the protocol for negotiation disputes. Your companies, though on opposite sides of the table, will prosper together and in doing so will provide a great service to the public if you negotiate fairly and don't drag the government in when you don't get your way. It pisses me off when the government plays favorites anyway.

Insight customer,
Gary

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