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Why I'm doing this

It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Comments policy

Comments are posted immediately. I review the comments and will remove those that are not germane to the topics being discussed on the blog. Individual customer issues will be removed if posted. If you have a specific issue with your Insight service that you have been unable to resolve, feel free to contact me at michaelwillner@insightbb.com.

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Comments

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matt

Hello Mr. Willner,

My name is Matt and I have been a happy customer with insight for many years. Tho, I am not here to comment on the superior service. Although in my opinion, it is far better than others I have experienced.

I'm actually here to tell you that today was my first day of training with Insight Communications in Columbus, Oh. I'm hired on as a Direct Sales Rep. I am very impressed by the way the staff made me, as well as the other "newbee's", feel right at home and welcome. I have never been part of an organization where members of the staff took time out of their busy day to introduce themselves and express interest in me. They said Insight is like a family and I definitely feel that way immediately. I look forward to working here and making this my career. I thought I'd let you know I appreciate this company as a customer and as a newly hired employee.

thank you for adopting me into your family of success,

Matt
columbus, oh

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