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Why I'm doing this

It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Comments are posted immediately. I review the comments and will remove those that are not germane to the topics being discussed on the blog. Individual customer issues will be removed if posted. If you have a specific issue with your Insight service that you have been unable to resolve, feel free to contact me at michaelwillner@insightbb.com.

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MRN

So where does Insight stand with this? Since we still do not have Insight 30.0 and it will be even longer until we have DOCSIS 3.0 how long is it going to take for Insight to upgrade? Mr. Willner can you blog about that please!

DM

MRN,

From my perspective it looks like the strategy that Insight is taking is to max out DOCSIS 2 speeds and then worry about upgrading to DOCSIS 3 at a later date.

It also appears that the new arena in downtown Louisville that Insight will be wiring will be the first installation of DOCSIS 3 for the company and that they will probably use that experience to help them plan the rollout throughout their regional territories.

I personally don’t expect to see DOCSIS 3 until late next year.

Brian

Michael --

I'd like to see you blog about what Insight is planning to do and when for 50+ Megabit speeds.

Also, I would like to know why you have selectively removed previous posts (e.g., Insight Broadband 30.0 when several comments questioned the price model). If you are aiming to be open to your customers, then you need to stand-up and face the heat from your customers.

Dave

With all do respect your website has had 30 Mbps coming soon for months. Are you going to pull a trick out of Mr. Ergens bag. The going joke at satelliteguys is coming soon to dish means years.

Ryan

What makes it worse is that I was told by Insight they released 30.0 in a few areas. But after a short amount of time it was turned off due to issues. If they can't handle 30.0 I hate to see how long before they can do 50 or even higher.

Steve Huff

For these high end bandwidths to make any sense, Insight needs to change it's terms of services. Why in God's green earth would you want those speeds when you can't run a server at home? Basically they want to force you to the "Business" plan AKA charge you more to run a home server such as this:

http://www.microsoft.com/windows/products/winfamily/windowshomeserver/default.mspx

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