MagicJack Blocking Access To FreeConferenceCall.com [Broadband Reports]
MagicJack, a VoIP phone service that requires users to connect their phones to a device that plugs into a computer USB port, is under fire for blocking its users from accessing the conference call provider of their choice. MagicJack advertises itself as a cheap alternative to regular, Ma Bell phone service, requiring customers to purchase the device and pay a yearly subscription fee. But for users wanting to access conference call services from FreeConferenceCall.com via their MagicJack, they're out of luck.
Users attempting to call into a conference call number provided by FreeConferenceCall.com find out that their MagicJack won't connect to the conference call number. MagicJack user complaints about their inability to access conference calls have been published on the TechDirt blog and in Broadband Reports user forums. This post indicates that users who have raised these complaints with MagicJack customer service have been told that the company is, in fact, not allowing its customers to access FreeConferenceCall numbers and that they are able to use MagicJack's own conference call service.
Apparently the MagicJack CEO doesn't see any problem with unilaterally blocking users from calling certain numbers, defending the practice to Broadband Reports. For the record, when AT&T and Qwest performed similar call blocking back in 2007, the FCC intervened to stop the blocking.