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It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Mark

AT&T has a chance right now to fix their reputation, and to make their iPhone customers happy. For now, AT&T is the only iPhone provider in the US. There are many disgruntled iPhone customers on AT&T's network for reasons just like the one in this article. Setting aside the lack of 3G outside of major cities, and setting aside AT&T's obvious missteps with their network not being ready for 3.0 OS or the iPhone 3GS, they will be able to keep a big chunk of their iPhone customers simply by not doing stuff like this... blocking streaming video on their cellular networks, except in specific cases.

If AT&T does not fix these issues now, they will see their iPhone customers leave in droves when their contract with Apple expires, and iPhones begin to pop up on their competition's networks.

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