Early Cut-Off Returns: FCC Receives 27,000-plus Calls [Multichannel News]
Yesterday, I wrote about broadcast television stations' plans to perform simulated tests of the digital television transition in preparation for the June 12th DTV deadline. Those tests showed viewers a number to call if they needed assistance in preparing for the digital transition, the FCC's DTV call center number. Today, we're getting a better picture of the calls that were generated as a result of the DTV testing.
According to this article, at 3pm Eastern time yesterday, the FCC's call center had received just over 27,000 phone calls. That's nearly double the average daily call volume of 15,000, and doesn't count the calls received as a result of the DTV tests conducted during the evening news. Just over half the calls regarded the federal government's DTV converter box coupon program. While it doesn't take as long these days for the government to process these requests, they still take around nine days, so there's only so much time left the coupons can be shipped out prior to the transition.
As I said yesterday, if all of your televisions are connected to cable, then you're already prepared for DTV. If not, give us a call so that we can help you finish your preparations for digital television broadcasts.