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It's conventional wisdom. When it comes to communicating with the public, most companies take the safest path. They usually play their cards pretty close to their chest. I'm joining the blogsosphere to challenge that "wisdom."

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Comments are posted immediately. I review the comments and will remove those that are not germane to the topics being discussed on the blog. Individual customer issues will be removed if posted. If you have a specific issue with your Insight service that you have been unable to resolve, feel free to contact me at michaelwillner@insightbb.com.

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Chris Buechler

The reason McColo was disconnected wasn't because they were doing illegal things - they were doing things against the terms of service of their providers. Hence law enforcement involvement just isn't necessary in this instance.

Now, should law enforcement be involved in stopping these guys long term? Absolutely (if it's possible to get the real perpetrators, as you said, that's very difficult). They're going to be back online somewhere in short order and we'll be up to record spam levels again before long.

I wouldn't call security professionals "web vigilantes." We see things that law enforcement can't see, and there are far more of us collectively than there are qualified law enforcement personnel. It's fighting a losing battle in a sense since it never gets to the root of the problem, but every responsible IT security professional, including myself, will report hosts doing bad things to the host's ISP on a routine basis. We can only hope that law enforcement is diligent in going after the perpetrators.

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